Terms of service
Welcome to PARA ESSENCE. These Terms & Conditions govern your access to and use of the PARA ESSENCE website and your purchase of products through our website.
By accessing our website, placing an order, or using any service provided by PARA ESSENCE, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
1. About PARA ESSENCE
Brand Name: PARA ESSENCE
Legal Business Name: PARA ESSENCE
Registered/Business Address: AMET, Rajsamand
Email: paraessence.perfume@gmail.com
Contact Number: +91-8875284531
Website: www.paraessence.com
PARA ESSENCE is a fragrance brand offering perfumes and related fragrance products through its online platform and authorised sales channels.
2. Eligibility
By using this website or placing an order, you confirm that the information provided by you is accurate, complete, and current.
If you are below the age at which you can legally enter into a binding contract under applicable law, you may use this website only with the involvement and consent of your parent or legal guardian.
3. Products and Product Information
We make reasonable efforts to ensure that product names, descriptions, fragrance notes, photographs, packaging information, and other product details displayed on our website are accurate.
However, colours and appearance may vary slightly depending on the customer's device or screen.
Fragrance perception is subjective and may vary from person to person depending on skin chemistry, environment, application method, and individual preference.
A customer's personal preference regarding fragrance strength, longevity, or scent profile shall not by itself constitute a product defect.
4. Product Usage and Safety
Customers should use our products strictly according to the instructions provided on the product packaging.
Perfumes should not be sprayed into the eyes or onto broken or irritated skin.
Keep perfume products away from excessive heat, direct flames, and other sources of ignition.
If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical advice where necessary.
5. Pricing
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes and other mandatory charges will be displayed as required by applicable law.
Shipping charges, if applicable, will be displayed before completion of the order.
PARA ESSENCE reserves the right to change prices, offers, discounts, and promotional schemes at any time.
Such changes will not affect orders that have already been accepted and confirmed, except where correction is required due to an obvious pricing, technical, or listing error.
6. Orders
When you place an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and shipping address.
An order is subject to product availability and acceptance by PARA ESSENCE.
We reserve the right to cancel or decline an order where reasonably necessary, including circumstances involving:
Product unavailability
Incorrect or obvious pricing errors
Incorrect product information
Incorrect or incomplete customer information
Suspected fraudulent or unauthorised transactions
Misuse of promotional offers
Delivery to an unserviceable location
Duplicate or suspicious orders
Circumstances beyond our reasonable control
If an order is cancelled after payment has been received, the eligible amount paid for the cancelled order will be refunded through the applicable payment method.
7. Payment
Payments may be processed through authorised third-party payment gateways and payment service providers.
PARA ESSENCE does not intentionally store complete payment-card credentials where such information is processed directly by third-party payment providers.
Customers are responsible for providing accurate payment information.
8. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and orders.
PARA ESSENCE reserves the right to limit or discontinue COD availability for particular locations, order values, or circumstances, subject to applicable law.
9. Shipping and Delivery
PARA ESSENCE delivers products to serviceable locations within India.
Estimated delivery timelines may be displayed during checkout or communicated through order updates.
Delivery timelines are estimates and may vary due to location, courier operations, weather conditions, public holidays, transportation disruptions, remote locations, or circumstances beyond our reasonable control.
Please refer to our Shipping & Delivery Policy for further details.
10. Order Cancellation
Customers may request cancellation before the order is dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the applicable Return & Refund Policy may apply.
Nothing in this clause shall restrict any cancellation or consumer right that cannot legally be excluded.
11. Returns and Refunds
PARA ESSENCE provides a 100-hour return window for eligible unopened products, subject to the conditions specified in our Return & Refund Policy.
A standard preference-based return is available only when the applicable return conditions are satisfied.
This limitation does not restrict any legal remedy available to a consumer in relation to defective, deficient, damaged, incorrect, spurious, or materially non-conforming products.
12. Intellectual Property
All content available on the PARA ESSENCE website, including but not limited to:
Brand name
Logo
Product names
Product photographs
Graphics
Text
Product descriptions
Videos
Designs
Packaging designs
Marketing materials
is owned by, controlled by, or licensed to PARA ESSENCE.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission, except where permitted by applicable law.
13. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Attempt unauthorised access to the website
Interfere with website security or functionality
Introduce viruses, malicious code, or harmful software
Misuse promotional offers
Provide false or misleading information
Copy or commercially exploit website content without permission
Use the website in a manner that may damage PARA ESSENCE or its customers
14. Third-Party Services
Our website may use third-party service providers for payment processing, shipping, logistics, analytics, hosting, customer support, communication, and marketing.
Third-party services may be subject to their own terms and privacy policies.
15. Limitation of Liability
Nothing in these Terms & Conditions shall exclude, restrict, or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
Subject to applicable law, PARA ESSENCE shall not be responsible for losses caused solely by circumstances beyond its reasonable control.
16. Force Majeure
PARA ESSENCE shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, war, civil disturbance, strikes, transportation disruptions, internet or infrastructure failures, epidemics, or other similar circumstances.
17. Changes to Terms
PARA ESSENCE may modify these Terms & Conditions from time to time.
The updated Terms & Conditions will be published on this website.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law and the jurisdiction of statutory and consumer forums, the competent courts having jurisdiction in Udaipur, Rajasthan, India shall have jurisdiction over disputes arising out of or relating to these Terms & Conditions, the PARA ESSENCE website, or transactions between PARA ESSENCE and its customers.
Nothing in this clause shall restrict or exclude any statutory right available to a consumer under applicable Indian law.
Where a dispute is required by law to be dealt with before a particular statutory authority, Consumer Commission, or other competent forum, the jurisdiction and procedure prescribed by applicable law shall apply.
19. Contact Us
For questions regarding these Terms & Conditions, please contact:
PARA ESSENCE
Legal Business Name:
Address: Amet, Rajsamand, Rajasthan
Email: paraessence.perfume@gmail.com
Phone: +91-8875284531
Website: www.paraessence.com
